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Forum Discussion

montao's avatar
montao
New member | Level 2
5 years ago

Misuse or mistake using my email address

I'm not "daskip". I might've had a dropbox account with one of my email addresses. Recently I got emails in French saying that a user named "daskip" registered an account with dropbox using my email ...
Account Settings
Create or delete account
Dropbox Plus
security
lab1's avatar
lab1
Explorer | Level 4
4 years ago
I’m not sure about the other user but I didn’t see any devices or seasons that were unknown. Is there no one on the security team concerned about this? I think I’m still within my 180 days. Can you have them pls check again? Thx.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi lab1!

 

What is the type of account you have on your end? For Basic, and Plus accounts it's usually 30 days. 

 

As for the missing files, if they were within your available restoration time, you should be able to retrieve them on your end too. 

  • lab1's avatar
    lab1
    Explorer | Level 4
    4 years ago

    It was a pro account. 

     

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