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NM64's avatar
NM64
New member | Level 2
2 years ago

My account got downgraded. Where is the button to upgrade again?

My account was supposed to renew last week but I had an old credit card on file.  I missed the alert and now they downgraded me.  I need to update the billing so that I can get back my storage but there isn't an "update billing information" link available.  Does anyone know where to go to do that when you're downgraded?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    NM64 wrote:

    I need to update the billing so that I can get back my storage but there isn't an "update billing information" link available.  Does anyone know where to go to do that when you're downgraded?


    If you've been downgraded, just resubscribe. You'll be able to enter your new billing information.