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beachorbush1's avatar
beachorbush1
New member | Level 2
11 months ago

My Business trial expired, but I don't have access to my Plus plan, why?

I signed up for a Business trial and let the trial expire. Prior to the trial I had a Plus account valid until October. When the trial ended it has stripped me back to free account. I am unable to access Dropbox support even though it's a feature of my actual subscription. I'm hoping someone from Support monitors this thread. I want my subscription restored!!!!

 

 

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Plans

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hi beachorbush1, thanks for bringing this to our attention.

     

    Could you confirm what plan this page is showing on your account, and how much your total quota amount is?

     

    This will help me to assist further!

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