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andgri's avatar
andgri
New member | Level 2
12 months ago

No access to emails for password reset or cancel subscription

Cancelling dropbox subscriptions

So I don't have access to the emails anymore and I have two Dropbox subscriptions I am paying for.

I want to kill it all and start fresh.

 

How do I close my accounts without being able to access them or speak to Customer Service?

cancellations
Dropbox Basic

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey andgri - sorry to hear about this.

     

    I'd suggest getting in touch with our support team directly through this form for further assistance.

     

    Just make sure to use an incognito window without signing into any Dropbox account and fill in all the relevant information.

     

    Let me know of any updates!

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