Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

KMN's avatar
KMN
New member | Level 2
2 years ago

No option to make a payment

Dear Team,

 

I want to subscribe for 2 TB plan.  When I select UPI option, it shows converted currency in INR, but there is no option for making payment.  Alternatively credit card is not converting to INR, hence transaction is declined.  Please help me.

Payments
Plans
upgrades
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey KMN - sorry to hear you're having issues with this.

     

    Could you please clear your browser's cache or try another browser, preferably with no extensions or plugins running, and let us know how it goes?

     

    Thanks so much!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!