Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.
Forum Discussion
UnEnthused
2 years agoNew member | Level 2
no sign in available after recent purchase
Only thing I get when trying to sign into dropbox on my mac is a sample photo of what appears to be a sign in page.
Should have probably gone with We Transfer
1 Reply
- Walter2 years ago
Dropbox Community Moderator
Hi @UnEnthused - thanks for joining our Community!
I'm not quite sure about the issue you're facing; could you elaborate a a tad for us please?
Also, did you upgrade through the website or via the app store on a mobile device in the first place?
Any additional information is more than welcome!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!