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dschoi's avatar
dschoi
Explorer | Level 3
11 months ago

Payment cancellation

I was using the free trial, but the trial period has expired and the payment was processed. Please cancel the payment.
  • Hi, Due to Dropbox's terms, in most cases, refunds are not issued. However, it's worth trying by contacting the Dropbox support team and submitting a new ticket. You can do this by accessing the following link while not signed into your account: Dropbox Support - Billing Issues.