You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JIm A
2 years agoExplorer | Level 3
Processing payment
I can't upgrade my account. Browser states "something has gone wrong, contact customer support". Tried two browsers and cleared cache. Can't find anyone to talk to.
- JayDropbox Staff
- JIm AExplorer | Level 3I attempted on both Mac and my iPhone, and neither are processing. I’m receiving a red banner that says something went wrong and a square box with black lines moving back-and-forth on it like it’s attempting to process but it’s not wanting to allow the purchase button to highlight. I’ve cleared the cash and tried multiple browsers and two different devices. I want to upgrade because I’m changing from Apple to paying direct.
- JayDropbox Staff
Thanks for the info. Are there any payments on the page I linked previously?
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