We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Zander1066's avatar
Zander1066
New member | Level 2
2 years ago

Storage full, and need to purchase a subscription to carry-on.

Hi all . I've just found out after using Dropbox for a few years my storage if full and I need to start a subscription to carry on using it . I also could loose photos if I don't . Can anyone clarify this . Thank you

Payments
Plans
Storage space
upgrades

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Zander1066 wrote:
    I've just found out after using Dropbox for a few years my storage if full and I need to start a subscription to carry on using it . I also could loose photos if I don't . Can anyone clarify this .

    That depends on how much storage space you have versus how much you need. Free accounts start at 2GB of space and you can earn more through the referral program, or you can subscribe for more space.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!