Forum Discussion

Avielos's avatar
Avielos
New member | Level 2
2 years ago

There was an error completing payment

I am trying to change plan but this message is appearing

what can I do?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Avielos, thanks for bringing this to our attention.

     

    Are you trying to upgrade your account?

     

    And if so, are you trying to do this through our website?

     

    Can you try from a different browser or a private browsing window, to see if that helps?

     

    Keep me posted.

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