Forum Discussion

schulz's avatar
schulz
New member | Level 2
2 years ago

Transfer Account Upgrade to a different account.

I have multiple email addresses associated with dropbox. I recently upgraded one of my accounts for more space and later realized I upgraded the wrong one. Is it possible to transfer the upgrade to the account I want it on?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi schulz, thanks for posting to our Community! 

     

    Our superuser, Rich has covered this question in this thread. Feel free to have a look, and let me know if you have any questions. 

     

    Thanks a bunch! 

  • Mattigoal's avatar
    Mattigoal
    New member | Level 2

    hi, I had a business teams plan which I wanted to change to a personal plan. Unfortunately when it changed I bought the personal plan on a new account instead of the old one. So now i have one personal free account (with not enough storage) and one personal paid account (with no files). 

    Is it possible to change the subscription from the one account to the other?

    thanks

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hi Mattigoal, let's jump right into this! 

       

      I've merged your question under a similar thread, where the OP expressed the same question.

       

      Feel free to have a look around, and let me know if you have any questions. 

       

      Thanks a bunch!

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