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bebarlow's avatar
bebarlow
Explorer | Level 3
3 years ago

Unable to apply discount code for additional storage space

I recently renewed my Quicken account subscription and was given a discount code for 5GB space in Dropbox.  However, when I click on the link provided by Quicken, Dropbox doesn't have a space to enter the code to receive the additional space to my existing basic account.  Any attempt on the site to locate help is futile.  Anyone else use any discount codes successfully?

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  • bebarlow's avatar
    bebarlow
    Explorer | Level 3
    3 years ago

    The reason I suggested you go back to Quicken Support is that you have some reasonable access to them through either online or phone.  Dropbox is a whole different story.

  • Bookmarc's avatar
    Bookmarc
    New member | Level 2
    3 years ago

    Hi again - well i actually went back to Quicken Support (using online chat).  I think Quicken used to provide a 1-800 type number but it is gone now.

    After getting a very helpful 'quicken support' guy this time and after about 20 mins or so, he came back to me with a new 'coupon code'.  And yup like you said, I input into my account and voila! it worked YAY!  This time quicken support was very helpful.  So I got my extra 5gb bonus back.

     

    that said, I do appreciate your time on the Dropbox community. you were very helpful too.

     

    have a great day!

     

    thanks

  • bebarlow's avatar
    bebarlow
    Explorer | Level 3
    3 years ago

    TERRIFIC!!!   For my own information I just tried to find a phone number for DROPBOX.  HA HA HA...everything but on the site that I could find.  Some of these companies are a lot of bait and switch operations! 

    Hope your storage sticks with you for life as they told me mine would.  Time will tell.

    Tenacity is the key in these matters.

    Have a great evening.

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