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Forum Discussion
nharp
4 years agoNew member | Level 2
Unable to see India as dropdown country for credit card payments
Hi
I have to upgrade my storage but I am not able to do so. I do not see India as dropdown country for credit card payments. Also, there is no other option for payment. I see UPI but as soon as select it, it changes to paypal and I am unable to proceed.
Hi all, I just wanted to mention that this should be resolved now.
Note that you might need to clear your browser's cookies or cache before you can see India as an option on the Checkout page again.
Let us know if this persists for anyone of you!
22 Replies
Replies have been turned off for this discussion
- Megan4 years ago
Dropbox Community Moderator
Hi ray2x1k990, how are you today?
Would it be okay if I reach out via email to you? Is it possible that you already have an open ticket communication?
Let me know more!
- 2708ankit4 years agoNew member | Level 2
I am unable to renew or upgrade drop box from India as country option india is missing in payment page of credit card .Please resolve
- ahitagni4 years agoExplorer | Level 4
@Hannah Yes please feel free to add my in email. Thanks
- davidjacobrajan4 years agoNew member | Level 2
When trying to enter my payment details via credit card, I am unable to to see India as an option in the Country dropdown menu.
I am not interested in any solution that requires a yearly payment, Paypal, or UPI
Additionally, why has dropbox has refused to work with the Indian financial credit card payments system for subscriptions for nearly two years now?
Two years of having to manually make a credit payment each month to renew my dropbox plus account.
David
- Walter4 years ago
Dropbox Community Moderator
Hi all, I just wanted to mention that this should be resolved now.
Note that you might need to clear your browser's cookies or cache before you can see India as an option on the Checkout page again.
Let us know if this persists for anyone of you!
- ahitagni4 years agoExplorer | Level 4
Walter Thanks it is working now. I just upgraded the plan to 3TB thank you. My work was really getting blocked due to this glitch. Thank you once again.
- Anirudh2 years agoExplorer | Level 3
Hi Walter,
I am from India. I am unable to make UPI payments to continue by dropbox services. please help.
- Megan2 years ago
Dropbox Community Moderator
Hey Anirudh, welcome to our Community!
Which plan do you wish to purchase, and would you like to upgrade using the monthly or annual billing cycle?
Let me know more, and we'll take it from there!
- Anirudh2 years agoExplorer | Level 3
I want to buy 1 yr - 2TB individual plan
thanks
- Jay2 years ago
Dropbox Community Moderator
Hi Anirudh, the UPI option for payments can only be used for monthly subscriptions, not annual ones.
If you wish to opt for an annual plan, then you'll need to use a different payment method.
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