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peterdegrote's avatar
peterdegrote
Explorer | Level 4
2 years ago

Upgrade already billed?

Hi there, 

 

I used to have the 2GB account (free I guess).

All the time I'm urged to upgrade to the 2TB account.

 

But for 3 years 119, euro have been billed (and payed) by me.

 

Can it be there are 2 accounts with my name?

 

I find it confusing - sorry!

 

Thankx for helping me out.

Best,

Peter 

Payments
Plans
upgrades

3 Replies

  • peterdegrote's avatar
    peterdegrote
    Explorer | Level 4
    2 years ago

    Thanks!

     

    But. How can I merge these two accounts?

     

    And why do I find it so hard to find my Invoice? 

     

    Best,

    P

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi peterdegrote, currently it isn't possible to merge two separate accounts.

     

    You can transfer files from one account to another via shared folders. 

     

    To view an invoice on your paid account, you can do so from this page.

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