We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

morganesky's avatar
morganesky
New member | Level 2
12 months ago

Upgrade Subscription

Hey guys, when I take a package and pay it yearly can I still upgrade whenever I need to or is it like a contract because the payment is less than it would be monthly?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    morganesky wrote:

    Hey guys, when I take a package and pay it yearly can I still upgrade whenever I need to or is it like a contract because the payment is less than it would be monthly?


    If you have an active subscription yearly subscription and you decide to upgrade to a higher package, you'll pay a prorated fee based on the price difference and the amount of time remaining on your current subscription, and you would be upgraded immediately..

     

    If you wanted to change from yearly to monthly or you decided to downgrade instead, you could make the change but it wouldn't take effect until your next billing period.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!