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Forum Discussion
maggie57
3 years agoNew member | Level 2
Upgrade to Dropbox Plus
I received an email offering me a 50% reduction to upgrade to Dropbox Plus. The wording was "This offer must be redeemed by December 31, 2022." I therefore assumed today (31st) was the last day but apparently not! When I went on to upgrade it showed at the full price. Been trying to contact Customer Service but noone answering on Chat. Was I wrong to assume this?!
- maggie57New member | Level 2
Thanks! I feel it was a bit ambiguous and they have now lost a new customer as will go with Google one instead!
- Telliott53Explorer | Level 4
Yes, I was very annoyed by this too. My interpretation of "This offer must be redeemed by December 31, 2022" was by close of business on that day rather than the day before. Very misleading!! Oh well, Dropbox's loss, will just have to continue with a Google One plan for another year...
- maggie57New member | Level 2
My thoughts exactly! Will resort to Google One instead!
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