Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Dr Rosalyn Nichols's avatar
Dr Rosalyn Nichols
New member | Level 2
4 years ago
Solved

ACCOUNTS NO LONGER LINKED

I received a notice that my [email removed as per Community Guidelines] accounts are no longer linked. I also have a [email removed as per Community Guidelines] is also no longer linked.  When I tried to sign in to [email removed as per Community Guidelines] it says sign in to teams.  If I need to change my plan to so that I can link my account and have more devices I will do what needs to be done, I just have no clue what to do.  Please help me.

Account Settings
  • Hannah's avatar
    Hannah
    4 years ago

    Thanks for the nudge here, jmkUK.

     

    Have you tried logging in to your business account from a different browser or from an incognito/private browsing window, to see if you can locate your files?

     

11 Replies

Show More
  • P-'s avatar
    P-
    New member | Level 2
    4 years ago

    It’s really irritating… my accounts have been linked for 12 years …today, when I upgraded my iPad, one of the accounts disappeared !

    I’ve been a loyal user since Dropbox began … but I think I’ll switch to Mega.nz who gave 20GB free …

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!