We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

7 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey DaveCo85 - thanks for sharing your thoughts on this with us!

     

    Just to clarify, are you referring to push notifications, in-app notifications or email ones?

     

    Let us know more and we'll take it from there. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey DaveCo85! I just wanted to check if you saw Walter’s reply above. 

     

    Let us know.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    HI DaveCo85, just for clarification, when you say 'brand' are you referring to the Dropbox Replay brand, or your own brand instead? If you can provide an example, this would help greatly!

  • DaveCo85's avatar
    DaveCo85
    Explorer | Level 3
    2 years ago

    It would be very convenient to be able to change the sender, for example by inserting the name of the company. Receiving Dropbox branded emails creates confusion for customers. Furthermore, it would be convenient to be able to customize the body of the email with company logos and personalized texts. Currently we need to copy the Replay link and send it manually. With the proposed changes the send/share function could be used.

     

     

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thank you for the feedback on this DaveCo85 - we've passed it on to the team and you can let us know if you have anything else to add.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!