Forum Discussion

Dumera's avatar
Dumera
Explorer | Level 3
2 years ago

Having trouble linking business & personal account.

I’m having troubles linking a business and a personal account, it seems to work but then never syncs the files. Also I see an invitation to join a team but couldn’t accept it from the iOS app, nor from the desktop or web. Any ideas? Thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Dumera, welcome to our Community! 

     

    Just to make sure we're on the same page here, do you follow these steps in order to link two of your Dropbox accounts together? 

     

    You mentioned that you have some trouble accepting an invitation to join a Team. Do you get any specific error when trying to do that? 

     

    Also, are you talking about the same email address, or a different one? I'm asking, because you'd need to join the team first, and then link your accounts together. 

     

    Keep me posted, and we'll take it from there! 

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