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taylahbaker's avatar
taylahbaker
New member | Level 2
2 years ago

I'm trying to delete my account and it is saying I am not allowed too?

i am trying to delete my account and it is saying i am not allowed too?

account access
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3 Replies

  • taylahbaker's avatar
    taylahbaker
    New member | Level 2
    2 years ago
    yeah every time i try to hit cancel plan it doesn’t work either
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there taylahbaker - sorry to jump in here, but I was wondering, when you say it doesn't work, is it giving you an error or just not responding?

     

    Also, did you upgrade through the website directly or via the app store on a mobile device in the first place? 

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