Forum Discussion

Pravej ansari's avatar
Pravej ansari
New member | Level 2
9 months ago

Issues when I try to log into Dropbox with my account.

My Dropbox is not loging .dropbox say to me . We sent a 6 digit code . But I can't have 6 digit code . Becouse I did not link old dropbox to my divice . So can I access older dropbox

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Pravej ansari, let's jump right into this! 

     

    I'm not entirely sure we're on the same page here. You mentioned that you have issues when trying to log into your Dropbox account. 

     

    However, I'm not sure as to what happens when you try to do so. Do you have access to the email address linked to your Dropbox account? 

     

    Without access to the email address itself, it wouldn't be possible to read this code. Is it not possible to recreate the email address and attempt to login again?

     

    Let me know more!