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Andy River's avatar
Andy River
New member | Level 2
3 years ago

Old account on laptop - how do I correct this?

I have been using dropbox on my desktop, and just got a new laptop. when I open dropbox there, I don't see my files in file explorer. DB keeps opening up an old drop box account on the laptop

2 Replies

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  • Andy River's avatar
    Andy River
    New member | Level 2
    3 years ago

    when i look at my file explorer in the laptop, the only dropbox files are some samples..

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