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Andy River's avatar
Andy River
New member | Level 2
3 years ago

Old account on laptop - how do I correct this?

I have been using dropbox on my desktop, and just got a new laptop. when I open dropbox there, I don't see my files in file explorer. DB keeps opening up an old drop box account on the laptop
Account Settings
desktop
Andy River's avatar
Andy River
New member | Level 2
3 years ago

when i look at my file explorer in the laptop, the only dropbox files are some samples..

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Andy River, sorry to hear you're having issues with this.

     

    Have you tried logging out from the old account from the app's preferences and then logging into the correct one?

     

    Keep us posted, Andy.

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