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Unable to find Screenshot settings anymore.
Did latest Dropbox update v219.4.4463 changed something in screenshot settings?
Usually after taking screenshot I had this screenshot floating window in corner of screen, which created a dropbox link after this window closed. But a day or two ago this window changed to more advanced one (with 3 additional buttons) and option to copy image or link - since I din't like behavior I changed settings so that it created dropbox link but not show window. Now I would like to change this behavior again, but unable to find Screenshots settings in preferences.
ChatGPT says that changing screenshot settings, including saving location (Private or Work account) should be under Settings > Backups > Screenshots, but it is not there and I'm unable to find one.
Another suggestion is to do it in Dropbox Desktop app, but I don't have it installed, so the Desktop app couldn't be the place where I changed screenshot settings in first place..
7 Replies
I am also missing the "screenshot floating window". It was quite handy, because I could take a screenshot and drag it straight into Notes or WhatsApp(Desktop). Now I have to open the screenshot-folder first.
Is that a bug or an "improvement"?
Sorry, forgot to mention - I have Mac OS 15.3.1 (24D70).
In Preferences I can see these sections:
General
Accounts
Backups
Network
Notifications
Sync
When I navigate to Backups, I see:
Mac
Automatically backup folders, external. and local drives directly to Dropbox.
Ask to backup external drives
Show setup notifications when new external drives are plugged-in
Camera Uploads
Add photos and/or videos from your devizes.
Devices
Connect a device by plugging in your camera or other devizes.- Jay
Dropbox Staff
HI RTarvid, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
RyanFromDropboxDropbox Product Manager
Thanks, RTarvid! Quick question: Are you on Mac or Windows?
If you navigate to the "Backups" tab in preferences and scroll down, is there a Screenshots option there?
Yes of course I have dropbox app installed (I have little dropbox icon in top menu bar). I was refferring to other app by dropbox. My applications folder has only "Dropbox" application.
When in top menu I choose Preferences from menu, there is no "Screenshots" page. Unfortunately I cannot paste a link to screenshot here (I'm getting message "Content Not Published
Your post contains invalid HTML. Remove the following invalid tags before publishing: a, a (class)"- RyanFromDropbox
Hi RTarvid -- I'm on the Product team here at Dropbox. Let me see if I can help!
The "advanced" floating window you're referring to is a new screenshot feature that we're in the process of rolling out to users through our Desktop application.
If you were seeing that, then you should have the Dropbox Desktop application installed. Can you check your applications folder to see if you have Dropbox installed?
You can also check your top menu bar (if you're on Mac) or taskbar (if you're on Windows) for the Dropbox icon. If you click that icon, and then click the avatar/account in the top-right, you should be able to access Preferences > Screenshots -- and update your settings from there.
Can you confirm which OS you're on: Windows or Mac?
Let me know if this works and/or if you have any follow-up questions!
Cheers,
Ryan
