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Forum Discussion

CallumJF's avatar
CallumJF
New member | Level 2
2 years ago

Access to old Dropbox account, but don't remember the code.

Hi, I'm trying to get access to my old Dropbox but the email account used is closed because it wasn't logged into for 6 months and I don't have the old phone number so the two step verification can't be completed. Is there any way to get access to the old Dropbox again?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    If you know the password AND have your backup codes (which you are given when setting up 2FA) just log on as usual. 

     

    If not, however, no there isn't - because Dropbox wont override 2FA setups on accounts.

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