Forum Discussion

aj91's avatar
aj91
New member | Level 2
2 years ago

Account Mistakenly Closed & Merged

My personal account was closed and merged with an employer's dropbox account and I can't get any support on how to undo this. I received no response from emailing support and had my ticket closed.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    You need to ask your employer to do it for you. They, and only they, can remove you from the Team. You need to make sure they REMOVE you and not DELETE. 

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