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AR Foreman's avatar
AR Foreman
New member | Level 2
3 years ago

Admin no longer with company

The admin of my account left the company. Although, I have the creditntials for log in I cannot log in. A message saying a 6 digit code has been sent to the registered admin email which is no longer ...
Account Access
Security
Team admin
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey AR Foreman, sorry to hear you're having issues with this.

 

I'm afraid that we won't be able to help much with this if you don't have access to the email address that was associated with the team admin's account. 

 

Are you a member of the team and were there any other admins on the team by the way?

 

Note that if your company's IT policy and practices permit you control of the email address associated with the Dropbox account in question, you can send a password reset email for that account with this link.

 

I hope this helps! 

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