Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

garywarner's avatar
garywarner
New member | Level 1
2 months ago

Can you remove 2 step verification so that I can access my old account?

I know my log in details but there is now a two step verification process and its asking my to log into an email account that has been deactivated. Can you please remove the 2 step verification so th...
Account Access
Security
two factor authentication

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!