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Keyonkk's avatar
Keyonkk
Helpful | Level 5
4 years ago
Solved

Can't access email to get 6-digit code

I can login successfully,  but needs me to check 6-digit code in email.   Before immigration, login dropbox never needs me to check 6-digit code in email. After immigration, it needs me to chec...
account access
Create or delete account
security
  • Nancy's avatar
    Nancy
    3 years ago

    Paddy123, is there any chance you have any devices that are still linked to that Dropbox account (via a desktop/mobile app)? 

     

    If yes, please check their notifications as the one-time code may be there.

     

    Let me know how that goes.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Bylgja wrote:
So my pictures are somewhere over the rainbow ?

If you haven't accessed the account since 2016, then yes, the account and everything in it would have been deleted long ago. Dropbox would have emailed you multiple times before deleting the account.

Bylgja's avatar
Bylgja
Explorer | Level 4
3 years ago
No they didn't but ok i have to accept this

Thank you for your help.

Have a good weekend 😊

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