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Forum Discussion

Joe 2's avatar
Joe 2
New member | Level 2
3 years ago

Can't access Main Admin for Dropbox as email no longer exists.

Hi -Our main admin left the company.  We had access to her dropbox but the freelance IT guy came in, changed our emails from Fasthosts to another provider and cancelled the Fasthost plans, so that em...
account access
Account Settings
security
Team admin
Team member
Vicky8's avatar
Vicky8
Explorer | Level 3
3 years ago

Thank you Jay,

 

Under settings, plans I see Dropbox Business Legacy as a name of the plan.

Is that basic or advanced plan?

 

If admin can view files of members withot notifying them, it can come to breach of confidentiality.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Since the team admin of the Dropbox Business team technically owns the account, this means that all the data within the team, including that on the members' accounts, would be owned by the admin.

 

For more clarification on if the admin has the option to sign in as a user, you can contact them directly to see if they have this option.

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