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davescuadro's avatar
davescuadro
New member | Level 2
11 months ago

Can't access my account after joining a team

My account became inactive because the Business account I was invited to be a part of the team of was cancelled. My account and its very important contents was disabled. Email support has been been ...
Account Access
dropbox business
Permissions
Team member
Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 months ago
davescuadro wrote:

My account became inactive because the Business account I was invited to be a part of the team of was cancelled. ... What can I do to gain access to my files or reinstate my user account?

You would need to contact the team admin for the Business account and ask them to restore your account, and then convert it back to an individual account. Act quickly because the team admin only has seven days from the deletion to restore the account.

davescuadro's avatar
davescuadro
New member | Level 2
11 months ago

Thank you!

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