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Syedminhaj
2 years agoNew member | Level 2
Can't access my account even though I know the email and password
I made a dropbox account on my husband's name but it was random email. I remember the email and the password but I can't login. Please help. I have some memorable pictures of me and my husband
1 Reply
- Rich2 years ago
Super User II
@Syedminhaj wrote:
I remember the email and the password but I can't login.
Why aren't you able to sign in? Are you getting an error message? Is the password expired? Are you being sent a security code? etc.
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