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redmarverick's avatar
redmarverick
Explorer | Level 3
2 years ago

cant redefine password, cant ask for one time login

cant redefine password, cant ask for one time login, cant use the last password i defined today, used once, then it says my password is wrong.
Tried to redefine, got the message my account was disabled, tried again, got message i tried too many times, tried on phone the one time login, says to contact support, help me here, email [removed per the Community's Guidelines]

    • redmarverick's avatar
      redmarverick
      Explorer | Level 3

      first it was showing that my account was disabled, even thought i was using it earlier after changin the password, now it says my password is worng and wont let me change it. no matter the browser or device.

      on my phone it wont let me send a link to login, it says "unknown error. Conteact the dropbox customer support "

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi redmarverick, can I send you an email, in order for us to have a closer look into this? 

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