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SoCal_Designer's avatar
SoCal_Designer
New member | Level 2
2 years ago

Clearer instructions when being invited to a Business team.

If a professional account is merged to a business account, that professional account is terminated and the admin of that business account is given total access to all files regardless of sharing permissions.  At the time of unmerging a business account all files are lost to the original owner regardless of permissions.  It should be restored to the original account.

 

At the time of the merge, there should be VERY clear explanation of what will happen.  There needs to be an agreement that needs to be acknowledged by both parties.  By giving total access to all assets in the original professional account Dropbox has completely disregarded all privacy of their client and their assets.  Having this happen without written and signed consent, this is unacceptable.  

 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi SoCal_Designer, welcome to our Community! 

     

    Your comments on this have been quite helpful, and I will do everything I can to ensure that your voice is heard. I'll forward your feedback to the appropriate areas so we can continue to improve.

     

    Thanks a bunch! 

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