Forum Discussion

JulienLafleur's avatar
JulienLafleur
New member | Level 1
2 months ago

'Create account' has failed on several iPads

Sorry, an error occurred. Please try again later.

OK

 

This is happening on several iPads.  Please help!

Thank you,

Julien Lafleur
Bureau Veritas, Inc.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi JulienLafleur, thanks for bringing this to our attention.

     

    Are you trying to create an account directly on the Dropbox site or mobile app, or are you using Sign in with Apple, or another method?

     

    How many devices are you trying to create an account on?

     

    This will help me to assist further!