Forum Discussion

New member | Level 2

2 years ago

Created a new account, but now I can't access my old account

I accidentally created a new account, and now Dropbox won't let me access my old account and files. What do I do?

Dropbox Staff

2 years ago

Hi cynlukas, thanks for bringing this to our attention.

Could you clarify if the old account uses the same email address as the new account, or a different email address?

This will help me to assist further!

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