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Forum Discussion
Deleted member, but they can still see my files
i unintentionally added someone as a member. i deleted them but they still see my entire drop. how do i do that?
- Nancy
Dropbox Staff
Hi elsaaaaaaa! I hope you’re doing well.
Can you please clarify what steps you took to add them as a member, and what steps you took after that to remove them?
Where exactly do you see that they can still access your content?
Let me know.
Hello!
thank you for you answer.
i only wanted to share a folder with someone (and to let her put document in there).
When she tried to access the file, it generated an e-mail to the administrator, who unwittingly added her as a member, thinking it was only for a file.
I asked the administrator to remove her, but the person took a screenshot that show that she still sees the other files...
thanks you for your help
- Nancy
Thanks for the additional details, Elsa! Did the admin follow these steps to remove her from the team?
If yes, then her Dropbox account should be a personal one again, and she shouldn’t be part of the Business team.
Once her account is personal, you can ask your admin to make sure external sharing is enabled for your team, and you can then share a specific folder with her (without making her a team member again).
