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Forum Discussion
JanG_DK
2 years agoNew member | Level 2
Don't have access to my email address and have 2-factor security activated
Hi,
I don't have access to my mail anymore and when I try to logon to Dropbox, its says that there are sent a digit code sent to my email address.
Are there any chance of getting in to my dro...
Mark
Super User II
2 years agoIt may not be possible.
You need to follow https://help.dropbox.com/account-access/lost-email-access and contact support via www.dropbox.com/support. Do this while NOT logged in and choose 'get help with account'. You also need to make sure you are not logged in to the forums so maybe use an incognito window.
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