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Forum Discussion
Alexut
4 months agoHelpful | Level 6
Dropbox Passwords does not allow access due to device limit.
My laptop recently died, i can't connect to dropbox passwords because you're forcing me to upgrade rather than allowing me cancel the connection to the device that just died, since you're discontinuing the passwords and now autocomplete dosen't work anymore, can you remove the limitations in order to move all of my passwords. I was doing a gradual transition to a new password keeper provider, but now that my laptop died, can't access my passwords.
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[name] keep protecting your passwords
You connected 3 devices or browsers to Passwords — that’s the limit on our free plan. Upgrade to continue on this device.
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Integration Affected
Dropbox Passwords
Device
Browser
I've circumvent this by guessing what other device i might have used (parents pc) that triggered the devices limit, i just exported the passwords, and completly removed the passwords extension. The problem was not fixed but theres a slim chance others might have the same problem as me. Goodbye.
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- Alexut3 months agoHelpful | Level 6
I've circumvent this by guessing what other device i might have used (parents pc) that triggered the devices limit, i just exported the passwords, and completly removed the passwords extension. The problem was not fixed but theres a slim chance others might have the same problem as me. Goodbye.
- Hannah3 months ago
Dropbox Community Moderator
Thanks for the update here, Alexut.
I'm glad you managed to export your passwords and thanks for providing the steps that worked for you.
If you need anything else, let us know and have a great weekend!
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