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Forum Discussion

jonmchee's avatar
jonmchee
Helpful | Level 5
3 years ago

"Failed to send text message for two-step verification" error when trying to sign in

Hi,   I am facing the same issue.     Ticket #20977317: DB: cannot access my account  
account access
Error Messages
security
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi all, thanks for your reports!

 

If anyone is still having issues with this, feel free to reach out to our support for further assistance or let us know here and we'll take it from there. 

Agustin_NM's avatar
Agustin_NM
Explorer | Level 4
3 years ago

Hi, from what I've seen in this community, and regarding the bug in the 2FA system, support hasn't been very helpful. Not even Dropbox has acknowledged the bug. I still have 2FA disabled and I don't know if it will work for me one day. As it is, I don't trust Dropbox. Your support is lousy. Lots of marketing and little support.

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