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Forum Discussion
mrobbins76
20 days agoNew member | Level 2
Having issues receiving the security code to my email address. How can I resolve this?
When one of my phones sends a verification code to my email address, it is never received at that email address. Is Dropbox malfunctioning?
1 Reply
- Rich20 days ago
Super User II
mrobbins76 wrote:
When one of my phones sends a verification code to my email address, it is never received at that email address. Is Dropbox malfunctioning?
No, Dropbox is not malfunctioning. Refer to the following help article:
About Security and Permissions
Find answers to your questions about Dropbox account security and permissions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
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