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Explorer | Level 3

11 months ago

How can I make sure that my account has not been compromised?

Hi How can I make sure that my account has not been compromised?

Explorer | Level 3

11 months ago

Yes Thanks Mark and I have followed the instructions, I also contacted the support team and awaiting to hear from them. Anything else in your opinion I could do?

Icon for Dropbox Staff rank

Dropbox Staff

11 months ago

Hey YounesB - sorry to jump in here, but since you've already reached out to our support team about this, could you share your ticket ID so that we can look it up in our system?

YounesB
Explorer | Level 3
11 months ago
Ticket #23721970 Dropbot Support Chat
- Walter
  Dropbox Staff
  11 months ago
  Thanks for the ticket ID YounesB
  
  This seems to be a chat you had with our chat-bot and it's now closed.
  
  If you have any additional questions, please let us know here and we'll reach out via email to investigate further.
  - YounesB
    Explorer | Level 3
    11 months ago
    Hi Walter, thank you for clarifying. Just wanted to make sure that my account wasn't hacked.
    
    Can you please verify? Thank you

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