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Tat_OK's avatar
Tat_OK
New member | Level 2
2 years ago

How can I turn over the client's files from my team?

Some time back I set up a team account under my business email for a client that I shared files with often. Now, that client is leaving and is requesting all of their files. How do I turn over files/folders and delete the team while retaining my other files not associated with that particular team? Does the client need to create their own Dropbox account? 

account access
Offboarding
Team admin
Team member

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Tat_OK, thanks for bringing this to our attention.

     

    Did you share a folder with them, or did you add them as a member of your Dropbox Business team?

     

    This will help me to assist further!

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