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Forum Discussion
one_thing65452
6 months agoExplorer | Level 4
How to recover a deleted account
Why when I log in to my account, it says my account has been deleted? What is the reason and how can I solve it?
- Hannah
Dropbox Staff
Hey @2957665452, thanks for joining our Community.
Can you let us know exactly what message you're seeing when you try to sign in to your account?
A screenshot would also be really helpful.
Thanks in advance.
- one_thing65452Explorer | Level 4Hello, this is the error message when I failed to log in, which indicates that my account has been deleted.What is the reason? And how can I restore my account? I have used this account for many years and it is very important to me. Thank you for your attention and look forward to your reply.
- Hannah
Dropbox Staff
Thanks for the screenshot, @2957665452.
Was this account a member of a Dropbox team, or just an individual account?
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