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Forum Discussion

one_thing65452's avatar
one_thing65452
Explorer | Level 4
2 years ago

I can't remember, is there any difference between these two? What are the corresponding solutions?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Not sure if there is actually a solution, but I would definitely suggest reaching out to our support team, who will let you know exactly what can be done.

 

To contact them, open a private browsing/incognito window, go to this page, choose your issue type, fill out the form and submit your request.

 

Let us know once you have your ticket number.

  • one_thing65452's avatar
    one_thing65452
    Explorer | Level 4
    2 years ago

    I have submitted feedback, how can I get my account back?

     

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey @2957665452, did you receive a ticket number after submitting your request?

       

      Can you give it to us?

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