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Paloma2025's avatar
Paloma2025
New member | Level 1
20 days ago

I cannot access my DropBox Plus account anymore, email address was deleted.

Dear DropBox Staff.

I have a very serious problem. My work email address was deleted, and all email addresses from the organization I worked for were deleted. That is the email address where the verification code is being sent in order for me to log in into my DropBox Plus account. So I cannot access my DropBox Plus account anymore.

I don't find any email in the FAQ, the online chat cannot help me either. I don't find any phone number where I can call and ask for help. 

Can please someone help me recover access to my DropBox Plus account?

Many thanks in advance.

Paloma.