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Forum Discussion
jhonny_love1
12 months agoNew member | Level 2
I can't access my account because the email with the access code never arrives.
non riesco ad accedere al mio account perche non arriva mai la mail con in codice di accesso
- Megan
Dropbox Staff
Ciao jhonny_love1, entriamo subito in questo!
Potresti provare ad aggiungere no-reply@dropbox.com al tuo elenco di contatti e provare ad accedere nuovamente al tuo account?
Potresti controllare anche la cartella della posta indesiderata o dello spam sul tuo account di posta elettronica?
Tienimi aggiornato!
--
Hi jhonny_love1, let's jump right into this!
Could you try adding no-reply@dropbox.com to your contacts list and try accessing your account again?
Could you also check the junk or spam folder on your email account?
Keep me posted!
- V1teoNew member | Level 2
Hi Megan
I am having the same problem. I have just added no-reply~dropbox.com to my contacts.
Vincent
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