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Luca Consoli's avatar
Luca Consoli
New member | Level 2
2 years ago

I can't access my email, and get a verification code

Good morning, I hereby ask for urgent help in retrieving the information. we have been using your system as a remote archive for years; with account (in addition to the one linked to this email)...
Account Access
Dropbox Basic
Security
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Luca Consoli, thanks for bringing this to our attention.

 

I’d recommend getting in contact with our support team directly to look into this matter in more detail.

 

You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link. 

From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.

 

Keep me updated with any progress!

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