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Grant Henderson's avatar
Grant Henderson
New member | Level 1
12 months ago

I can't login to my account in Australia with 2FA enabled without my UK phone number

Hi Community I'm based in the UK and am currently travelling in Australia. Trying to login to my DropBox account for work. I'm using a virtual sim and don't have access to my texts for the two step...
account access
security
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hi Grant Henderson, thanks for bringing this to our attention.

 

Have you tried using your emergency backup codes in order to login to your Dropbox account?

 

You can also use other methods to login using these steps.

 

Keep me updated with any progress!

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