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Forum Discussion
Lu Catoira
2 years agoNew member | Level 2
I had a Dropbox account but the email was closed. I have the password, but I can't access it
I had a Dropbox account but the email was closed. I have the password, but I can't access it and I lost all the documents that were there. How can I get help
Mark
Super User II
2 years agoWithout access to the email it isnt always possible to recover an account: https://help.dropbox.com/account-access/lost-email-access
You need to contact support at www.dropbox.com/support and ask for help. Note you need to NOT be logged in, including here, and choose 'get help with account' as option
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